Support & Onboarding
Get started in days, not months...with full support from our team every step of the way.
Our implementation process is designed to be as smooth as possible. We’ll guide you through setup, provide training to your team, and be available for any questions or issues that float to the surface.
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Prepare for your crew to become a closer network than ever. Whilst we are here when you need us, you've never seen software implementation that supports independence quite like ORCA.
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We'll get on swimmingly
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Initial Consultation:
We’ll discuss your specific needs and help you design your claims process within the system.
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Training and Setup:
Our team provides hands-on training and setup assistance to ensure your staff is comfortable using the platform.​​
Ongoing Support
Whilst automation is at the heart of ORCA, it takes a backseat when it comes to supporting our clients.
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With our expert Pod on hand to tackle questions and queries via phone or email, our priority is ensuring that your team feel supported at every port of their ORCA voyage.